Return & Warranty Policy
We know you will love your MEL BOTERI, LLC accessories. However, if for any reason you are unhappy with your order, you may return your piece(s) within 7 business days of receiving the product(s). Contact firstname.lastname@example.org, and please reference your order number so that we can get back to you promptly. All accessories must be unused, in the original packaging, and in the condition in which you received them.
Personalized items are not available for returns or exchanges, unless in the event there is an error on the part of Mel Boteri, LLC i.e; misspelling
365 DAY LIMITED HANDBAG WARRANTY
All MEL BOTERI, LLC handbags are warranted against defects in material or workmanship for a period of three hundred sixty-five (365) days from the date of purchase. When possible, we will repair damages caused by a defect in workmanship within the 365-day warranty period. Valid claims will receive credit toward exchange of the MEL BOTERI, LLC product in the amount of the original purchase amount. Defective items will not be returned to customer. Certain conditions may invalidate warranty coverage. By way of example, but not all inclusive, MEL BOTERI, LLC will not issue replacement product or credit for returned accessories that have experienced: excessive wear, any type of abuse or mistreatment, damage to leather or other materials caused by lack of proper maintenance, damages arising from any alteration, service, or repair performed by any other party other than MEL BOTERI, LLC. Manufacturer’s defects and validity of all claims will be determined by MEL BOTERI, LLC in its sole discretion. Please contact us at email@example.com or call +1.404.259.9196.
DISCLAIMER OF WARRANTIES
EXCEPT AS DESCRIBED ABOVE, MEL BOTERI, LLC HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM ANY AND ALL TRANSACTIONS BETWEEN CUSTOMER AND MEL BOTERI, LLC AND SHALL NOT APPLY TO THE MERCHANDISE SOLD BY MEL BOTERI, LLC.
LIMITATION ON LIABILITY
CUSTOMER ACKNOWLEDGES THAT MEL BOTERI, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES (EVEN IF MEL BOTERI, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), OR PERSONAL INJURIES OR DEATH RESULTING FROM USE OR SALE OF THE MEL BOTERI, LLC’S MERCHANDISE.
For any questions about this policy, please email firstname.lastname@example.org